Welcome to Jymer! These Terms of Service ("Terms") govern your use of the Jymer mobile application ("App") operated by Jymer ("we", "our", or "us"). By using our App, you agree to be bound by these Terms.
1. Acceptance of Terms
By downloading, installing, or using the Jymer App, you agree to these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our App.
2. Eligibility
You must be at least 13 years old to use Jymer. By using the App, you represent that you meet this age requirement. If you are under 18, you must have parental or guardian consent to use our services.
3. Account Registration
You must provide accurate and complete information when creating an account
You are responsible for maintaining the security of your account credentials
You must notify us immediately of any unauthorized use of your account
One account per person; sharing accounts is prohibited
4. Booking Services
4.1 How Bookings Work
Jymer connects players with venue owners for court bookings. We act as an intermediary platform and are not the direct provider of court facilities.
4.2 Booking Confirmation
Bookings may require venue owner approval
A booking is confirmed only after payment is processed and you receive confirmation
Venue owners may set their own availability and pricing
4.3 Cancellation Policy
Cancellation Rules:
Cancellations made before the booking start time are eligible for a full refund
Cancellations after the booking has started are not eligible for refunds
Refunds are processed within 5-10 business days to your original payment method
4.4 Group Bookings
Group booking creators are responsible for coordinating with participants
Participants who leave before the deadline receive refunds for their share
The creator is responsible for any remaining unpaid balance
5. Payments
Payments are processed securely through Stripe
We accept credit/debit cards, Apple Pay, and Google Pay
All prices are displayed in the local currency (AED)
Platform fees may apply to bookings
Cash payments may be available at some venues (arranged directly with venue)
6. User Conduct
You agree NOT to:
Use the App for any unlawful purpose
Create fake bookings or abuse the booking system
Harass, abuse, or harm other users or venue staff
Attempt to access other users' accounts
Reverse engineer, decompile, or hack the App
Use automated systems to make bookings
Post false reviews or ratings
Share your account with others
Violation of these rules may result in immediate account suspension or termination.
7. Venue Owner Terms
If you are a venue owner using Jymer:
You are responsible for the accuracy of your venue and court information
You must honor confirmed bookings
You agree to our platform fee structure for processed payments
You must maintain appropriate insurance and licenses for your facilities
You are responsible for the safety and condition of your courts
8. Intellectual Property
All content in the Jymer App, including logos, graphics, text, and software, is owned by Jymer or its licensors and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our written permission.
9. Disclaimers
Jymer is a booking platform; we do not own or operate the venues
We are not responsible for the condition, safety, or quality of court facilities
We do not guarantee venue availability or booking fulfillment
The App is provided "as is" without warranties of any kind
10. Limitation of Liability
To the maximum extent permitted by law:
Jymer shall not be liable for any indirect, incidental, special, or consequential damages
Our total liability shall not exceed the amount you paid for the booking in question
We are not liable for disputes between players and venue owners
We are not liable for injuries occurring at venue facilities
11. Indemnification
You agree to indemnify and hold harmless Jymer, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the App or violation of these Terms.
12. Termination
You may delete your account at any time through the App settings
We may suspend or terminate your account for violation of these Terms
Upon termination, any pending bookings will be processed according to our cancellation policy
13. Governing Law
These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be resolved in the courts of Ras Al Khaimah, UAE.
14. Changes to Terms
We may update these Terms from time to time. We will notify you of significant changes through the App or via email. Continued use of the App after changes constitutes acceptance of the updated Terms.
15. Contact Us
If you have questions about these Terms of Service, please contact us: